When you place an order on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used only to fulfill your order. At no time will we share or sell your information with any other company or individual.
We may contact you using information you've provided with notifications about your order, to resolve a dispute, to collect fees or monies owed, to give food safety updates relevant to products you have ordered, or to send updates about our company via the opt-in newsletter. For these purposes we may contact you via email, telephone, or postal mail.
Our company is hosted on Wix, which provides us with the online platform that allows us to sell our products and services to you. Your data may be stored on secured servers through Wix’s data storage, databases and the general Wix applications. In addition, information such as name, address, phone number, and email, but NOT including credit card or payment information, are transferred to our company's internal, firewall protected database for shipping purposes. At no time do we store payment information on our internal servers.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If you don’t want your personal data stored any longer; wish to access, correct, amend or delete any personal information we have about you; or simply have questions about this policy, please contact us at firstname.lastname@example.org. You may also contact us via telephone at 276.236.2776 or via postal mail at 6724 Meadow Creek Road, Galax, VA, 24333.